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Raindrops Cookie Policy

What are cookies?

The Raindrops website uses "cookies" to collect information; these are small data files which the website stores on your computer, mobile or handheld device when you visit the site. Amongst other things, cookies are used to "remember" when you visit the site and to store the contents of your shopping basket. We also use cookies to see how well our website is working for our customers, so we know where to make improvements.

Using cookies in this way is standard practice and is essential to the effective operation of our website and to enable to you shop with us online. Recent European Union legislation requires us to explain to you what information we store in cookies and how you can disable this if you wish.

What are cookies used for?

Cookies collect information about browsing and purchasing behaviour by web visitors, including pages visited and products purchased. No personal information - such as name, address, contact or credit card details - is stored. We collect this information for the following reasons:

1. Cookies are essential to to allow our online shop to function; for example they store the contents of your shopping basket. If cookies are disabled, you will not be able to make purchases in our store. These cookies are set on our behalf by our online shop provider (Bigcommerce).

2. To give us information about the browsing and shopping habits and activities of web visitors customers, including to monitor the success of campaigns, competitions etc. This helps us to improve our website to give you a better shopping experience, make it easier for you to find the products you are interested in and make our marketing relevant to website visitor's interests. These cookies are set on our behalf by our online shop provider (Bigcommerce), our review system provider (Yotpo) and by Google.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. If you disable cookies, our site may not operate properly; if you disable all cookies you will not be able to make purchases on our website.

Disabling cookies depends on which browser you use. You can find out more including detailed instructions for most browsers at aboutcookies.org (opens in new browser window).